1. Introduction and Acceptance
These Terms of Service are effective as of 2026-05-22 and govern your access to and use of the websites, online forms, communications, estimates, consultations, scheduling tools, and related services provided by SummitLine Exteriors. In these Terms, “SummitLine Exteriors,” “we,” “us,” and “our” refer to SummitLine Exteriors, located at 245 West 29th Street, Suite 804, New York, NY 10001, USA. “You” and “your” refer to any visitor, customer, property owner, tenant, authorized representative, or other person who accesses our website, contacts us, requests an estimate, schedules a consultation, or uses our services.
By accessing our website, submitting information, requesting an estimate, approving a proposal, or otherwise using our services, you agree to be bound by these Terms. If you are using our services on behalf of a company, association, property owner, landlord, condominium board, cooperative board, managing agent, or other organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you should not use our website or services. Certain projects, proposals, work orders, contracts, warranties, financing documents, insurance requirements, change orders, or permit-related documents may include additional terms. If there is a conflict between these Terms and a signed written agreement for a specific project, the signed project agreement will control for that project only.
2. Our Services
SummitLine Exteriors provides exterior improvement, repair, replacement, consultation, estimating, and related services that may include roofing, siding, gutters, exterior inspection, maintenance recommendations, and other exterior property services, depending on availability, licensing, project location, building type, scope, and applicable law. Service descriptions on our website or in marketing materials are general in nature and do not guarantee that a particular service is available for every property or situation.
Any estimate, proposal, inspection note, recommendation, or preliminary communication is based on the information available to us at the time. Exterior work may involve concealed conditions, structural issues, water intrusion, code requirements, access limitations, weather conditions, third-party approvals, utility conditions, or other factors that cannot be fully known until work begins or additional investigation is performed. We may revise pricing, timelines, scope, or recommendations if new information becomes available.
We may decline, postpone, suspend, or terminate a project or service request if we determine, in our reasonable judgment, that the work is unsafe, impractical, unlawful, outside our service area, subject to unresolved ownership or authorization issues, dependent on unavailable materials, affected by weather, or otherwise unsuitable for performance. We also may require signed authorization, deposit, proof of ownership or agency, insurance coordination, building access, permits, or other documentation before beginning work.
3. Estimates, Proposals, Pricing, and Scheduling
Unless expressly stated otherwise in a written proposal signed or approved by us, any pricing information provided through our website, by phone, by email, in advertisements, or during an initial consultation is non-binding and for general informational purposes only. A binding scope of work exists only when we issue a written proposal or contract and it is accepted according to its terms, subject to any required deposits, approvals, permits, financing, or other conditions.
Prices may depend on property size, height, roof pitch, building access, material selection, labor conditions, waste disposal requirements, permit fees, code upgrades, manufacturer requirements, insurance requirements, and other project-specific factors. Taxes, fees, delivery charges, disposal fees, permit fees, change orders, expedited service charges, and unforeseen-condition charges may apply unless expressly included in a written agreement.
Scheduling is an estimate and not a guarantee unless a written agreement specifically states otherwise. Exterior projects may be affected by weather, safety conditions, supplier delays, permitting timelines, inspection availability, labor availability, illness, transportation issues, building access, emergencies, or acts beyond our control. We will make reasonable efforts to communicate material schedule changes, but we are not liable for ordinary delays or delays caused by circumstances outside our reasonable control.
4. Your Responsibilities and Obligations
You agree to provide accurate, complete, and current information when contacting us, requesting an estimate, approving a proposal, or communicating about a project. You are responsible for ensuring that you have the legal authority to request services at the property, approve work, provide access, and make decisions regarding the project. If you are not the property owner, you must disclose your role and obtain all required authorizations.
You agree to provide safe and reasonable access to the property, including access to exterior areas, driveways, roofs where appropriate, utility shutoffs, electrical outlets, water sources, parking areas, dumpsters or disposal areas, and any interior areas reasonably necessary for inspection or work. You are responsible for securing pets, removing vehicles or personal property, protecting fragile items, notifying occupants, and informing us of any known hazards, building rules, restricted access requirements, asbestos, lead paint, mold, electrical hazards, structural concerns, water leaks, prior repairs, or unsafe conditions.
You agree not to misuse our website or services. You may not submit false information, impersonate another person, interfere with website operation, attempt unauthorized access, transmit malicious code, scrape or copy content in violation of law, use our services for fraudulent purposes, harass our personnel, or interfere with work crews. We may refuse service, cancel appointments, or terminate communications if we believe you have violated these Terms or created an unsafe, abusive, or unlawful situation.
5. Project Changes, Permits, Materials, and Site Conditions
Changes to the scope of work may require a written change order, revised proposal, additional payment, or schedule adjustment. Requested upgrades, material substitutions, added repairs, code-required work, concealed damage, decking replacement, flashing issues, drainage problems, structural repairs, or conditions discovered after work begins may increase the price or extend the timeline. If you decline necessary or recommended work, we may be unable to complete the project, provide certain warranties, or continue performance.
Permit requirements vary by jurisdiction, building type, and project scope. Unless a written agreement states otherwise, you are responsible for obtaining and maintaining any owner approvals, condominium or cooperative approvals, landlord approvals, historic district approvals, access permissions, parking permissions, and similar authorizations. We may assist with permits where agreed, but government review times, inspection outcomes, code interpretations, and approval decisions are outside our control.
Materials may vary in color, texture, availability, batch, manufacturer specification, and appearance. Samples, photographs, website images, and brochures may not exactly match installed materials. Certain materials may be discontinued, delayed, or unavailable, and substitutions may be required. Manufacturer warranties, if any, are provided by the manufacturer and subject to the manufacturer’s terms, registration requirements, exclusions, maintenance obligations, and claim procedures.
6. Payment, Deposits, Invoices, and Collections
Payment terms will be stated in the applicable proposal, invoice, contract, or other written communication. We may require a deposit, progress payments, payment upon material delivery, payment upon substantial completion, or payment before scheduling. You agree to pay all amounts due in accordance with the applicable payment terms and to provide accurate billing information.
If payment is not received when due, we may suspend or stop work, delay scheduling, withhold deliverables, decline additional services, charge late fees or interest where permitted by law and by the applicable agreement, recover collection costs where permitted, and pursue available legal remedies. You may not withhold undisputed amounts because of unrelated issues. Any payment dispute must be raised promptly and in good faith, with a clear explanation of the disputed amount and the reason for dispute.
Unless otherwise required by law or expressly agreed in writing, deposits and specially ordered materials may be non-refundable once materials are ordered, labor is scheduled, permits are filed, or project preparation has begun. If financing is offered or facilitated through a third party, approval, terms, fees, interest, repayment, and disclosures are between you and the financing provider, and we are not responsible for the lender’s decisions or obligations.
7. Communications, Electronic Records, and SMS or Email
By contacting us, submitting a form, requesting an estimate, or providing your contact information, you consent to receive communications from us related to your inquiry, appointment, estimate, project, account, payment, warranty, or service request. Communications may occur by email, phone, text message, voicemail, postal mail, or other reasonable methods using the contact information you provide.
You agree that electronic communications, electronic signatures, online approvals, email confirmations, text confirmations, and digital records may satisfy legal requirements that communications or agreements be in writing, to the extent permitted by applicable law. You are responsible for keeping your contact information current and for reviewing communications from us in a timely manner.
If you consent to receive marketing communications, you may opt out as described in the communication or by contacting us at estimates@summitlineexteriors.com. Transactional or service-related communications may still be sent even if you opt out of marketing. Standard message and data rates may apply for text messages, and delivery may depend on your carrier and device settings.
8. Website Content and Intellectual Property
All website content, including text, service descriptions, photographs, graphics, logos, icons, layouts, designs, estimate forms, and other materials, is owned by or licensed to SummitLine Exteriors and is protected by intellectual property and unfair competition laws. You may use our website for personal, non-commercial purposes related to learning about or requesting our services. You may not copy, reproduce, modify, distribute, display, sell, exploit, or create derivative works from our content without our prior written permission.
You may not use our name, logo, trademarks, photographs, project images, reviews, or marketing materials in a way that suggests endorsement, partnership, affiliation, or sponsorship without our prior written consent. If you submit reviews, comments, photos, feedback, testimonials, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, and publish that content for business purposes, subject to applicable law and our privacy obligations.
You represent that any content or information you provide to us does not infringe the rights of others, violate confidentiality obligations, or contain unlawful, defamatory, threatening, obscene, or malicious material. We may remove, decline to publish, or stop using submitted content at our discretion.
9. Third-Party Services and Links
Our website, communications, or project process may reference or involve third-party services, including manufacturers, suppliers, financing providers, payment processors, mapping tools, scheduling platforms, review platforms, insurance carriers, permitting portals, inspectors, subcontractors, or other vendors. Third-party services are governed by their own terms, policies, fees, warranties, and practices.
We are not responsible for third-party websites, platforms, products, warranties, financing decisions, payment processing errors, delays, data practices, content, or services except to the extent required by applicable law or expressly stated in a signed written agreement. Links or references to third parties are provided for convenience and do not imply endorsement or control.
Where subcontractors or trade partners are used, we may coordinate their work as part of the project, but your rights and obligations will be determined by the applicable written agreement and law. Manufacturer warranties, product specifications, installation requirements, and maintenance requirements may affect project outcomes and warranty coverage.
10. Disclaimers and Limitation of Liability
To the fullest extent permitted by applicable law, our website and general online content are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. General information on the website is not engineering, architectural, legal, insurance, tax, or code-compliance advice and should not be relied upon as a substitute for a project-specific evaluation by qualified professionals.
Except for warranties expressly stated in a signed written agreement or required by law, SummitLine Exteriors disclaims all implied warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some states do not allow certain warranty exclusions, so some limitations may not apply to you.
To the fullest extent permitted by law, SummitLine Exteriors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, loss of use, loss of business, loss of data, delay damages, or diminution in value, arising out of or related to the website, communications, estimates, or services. To the fullest extent permitted by law, our total liability for claims arising from or related to a specific paid project will not exceed the amounts you paid to us for the specific work giving rise to the claim. These limitations do not limit liability that cannot be limited under applicable law.
11. Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SummitLine Exteriors, its owners, officers, employees, contractors, agents, suppliers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of our website or services, inaccurate information you provide, lack of authority to approve work, failure to obtain required owner or association approvals, unsafe property conditions not disclosed to us, your violation of law, or your infringement of another person’s rights.
This indemnification obligation does not apply to the extent a claim is caused by our gross negligence, willful misconduct, or other conduct for which indemnification cannot be required under applicable law. We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with us in the defense and resolution of such matter.
12. Governing Law, Disputes, and Contact Information
These Terms and any dispute arising out of or related to our website, communications, estimates, or services are governed by the laws of the State of New York and applicable federal law, without regard to conflict-of-law principles, except where another law is required to apply. If a specific project agreement includes a different governing law, venue, arbitration, mediation, mechanic’s lien, notice, or dispute-resolution provision, that project agreement will control for disputes arising from that project.
Before filing a formal claim, you agree to contact us in good faith at estimates@summitlineexteriors.com and provide a reasonable description of the issue, relevant documents, photos if applicable, and the resolution you seek. We will make reasonable efforts to review and respond. Nothing in these Terms prevents either party from seeking emergency injunctive relief, filing a mechanic’s lien where permitted, pursuing payment collection, or using small claims court where available and appropriate.
We may update these Terms from time to time by posting a revised version or otherwise providing notice. The updated Terms will apply prospectively as of the effective date stated in the revised Terms, except where a signed project agreement provides otherwise. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. For questions about these Terms or our services, contact SummitLine Exteriors at estimates@summitlineexteriors.com or by mail at 245 West 29th Street, Suite 804, New York, NY 10001, USA.